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  • Manager emotional intelligence and project success: The mediating role of job satisfaction and trust

    Author(s)
    Rezvani, Azadeh
    Chang, Artemis
    Wiewiora, Anna
    Ashkanasy, Neal M
    Jordan, Peter J
    Zolin, Roxanne
    Griffith University Author(s)
    Jordan, Peter J.
    Year published
    2016
    Metadata
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    Abstract
    The number of complex projects is increasing across many sectors and the associated challenges are substantial. Using a field study we aim to understand how project managers' emotional intelligence (EI) contributes to project success. We propose and test a model linking EI to project success and examine the mediating effects of project managers' job satisfaction and trust on this relationship. Based on data collected from 373 project managers in the Australian defence industry, our results indicate that EI has a positive impact on project success, job satisfaction, and trust. Moreover, we found evidence that job satisfaction ...
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    The number of complex projects is increasing across many sectors and the associated challenges are substantial. Using a field study we aim to understand how project managers' emotional intelligence (EI) contributes to project success. We propose and test a model linking EI to project success and examine the mediating effects of project managers' job satisfaction and trust on this relationship. Based on data collected from 373 project managers in the Australian defence industry, our results indicate that EI has a positive impact on project success, job satisfaction, and trust. Moreover, we found evidence that job satisfaction and trust mediate the relationship between EI and project success. Our findings suggest that top management should be aware of the importance of project managers' job satisfaction and trust, which can both serve to boost project success in complex project situations.
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    Journal Title
    International Journal of Project Management
    Volume
    34
    Issue
    7
    DOI
    https://doi.org/10.1016/j.ijproman.2016.05.012
    Subject
    Built environment and design
    Publication URI
    http://hdl.handle.net/10072/100063
    Collection
    • Journal articles

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