Learning and development expertise: An Australian analysis

Abstract

Learning and development (L&D) practitioners draw on a distinctive range of knowledge, skills and techniques in their work. Over the years, there have been attempts to capture this range and identify typical L&D roles. The research presented here was undertaken to identify characteristic areas of expertise (AOEs) of L&D practice in Australia, and to collect data about roles and organizational settings in which these AOEs are deployed. The research was commissioned by the Australian Institute of Training and Development. Literature relating to L&D was consulted, and Australian L&D experts were interviewed to draft a list of L&D AOEs. Responses to a survey by 589 Australian L&D practitioners were used to appraise the model. A principal components analysis of perceptions of the importance of the different types of expertise revealed that practitioners tended to rate one of three ‘clusters’ as important to their work: a strategy and analysis cluster, a learning facilitation cluster and a design and systems cluster. This analysis raises the question of contemporary L&D roles with implications for strategic HRD policy and professional associations. The typology may be utilized to target professional L&D activities, and provides impetus for further research to investigate the internal relationships between cluster components.