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dc.contributor.authorBurgess, Nicola
dc.contributor.authorStrauss, Karoline
dc.contributor.authorCurrie, Graeme
dc.contributor.authorWood, Geoffrey
dc.date.accessioned2018-11-30T03:14:51Z
dc.date.available2018-11-30T03:14:51Z
dc.date.issued2015
dc.identifier.issn0090-4848
dc.identifier.doi10.1002/hrm.21725
dc.identifier.urihttp://hdl.handle.net/10072/101981
dc.description.abstractThis article focuses on knowledge management in UK hospitals as an area in which organizational ambidexterity (OA) is a necessary condition. In contrast to much of the literature on OA that looks at senior managers, we focus on the role of “hybrid” middle managers, professional workers who hold managerial responsibilities, in ensuring that the quality of care delivered is at an optimum “safe” level for patients. We examine the influence of prevailing tensions and competing agendas characteristic of a professionalized, public‐sector context upon knowledge exploitation and exploration at the middle levels of the organization. Our study investigates how these tensions are experienced and reconciled at the individual level. We examine the contextual and personal circumstances that enable hybrid middle managers to forge workable compromises between exploration and exploitation to facilitate OA. We find that this process is contingent on professional legitimacy, social capital, and a holistic professional orientation. This has wider implications for human resource practice to support the discretion and motivation of hybrid middle managers to facilitate OA for enduring performance and advancement of best practice.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherJohn Wiley & Sons
dc.relation.ispartofpagefrom87
dc.relation.ispartofpageto109
dc.relation.ispartofissues1
dc.relation.ispartofjournalHuman Resource Management
dc.relation.ispartofvolume54
dc.subject.fieldofresearchHuman resources management
dc.subject.fieldofresearchcode350503
dc.titleOrganizational Ambidexterity and the Hybrid Middle Manager: The Case of Patient Safety in UK Hospitals
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dc.description.versionAccepted Manuscript (AM)
gro.rights.copyright© 2015 Wiley Periodicals, Inc. This is the pre-peer reviewed version of the following article: Organizational Ambidexterity and the Hybrid Middle Manager: The Case of Patient Safety in UK Hospitals, Human Resource Management, Volume54, IssueS1, Pages s87-s109, which has been published in final form at 10.1002/hrm.21725. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving (http://olabout.wiley.com/WileyCDA/Section/id-828039.html)
gro.hasfulltextFull Text
gro.griffith.authorWood, Geoffery


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