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  • Rule breaking in social care: hierarchy, contentiousness and informal rules

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    WoodPUB973.pdf (102.3Kb)
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    Version of Record (VoR)
    Author(s)
    Breslin, Dermot
    Wood, Geoffrey
    Griffith University Author(s)
    Wood, Geoffery
    Year published
    2016
    Metadata
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    Abstract
    Taking a longitudinal case study approach, this article examines the process of rule breaking in a newly formed UK domiciliary care provider. In this study, the founder acted in such a manner so as to partially decouple the organization from externally imposed institutional rules and regulations, allowing the emergence of informal rules between carer and client. These informal rules increasingly guided the behaviours of care workers over time, resulting in the breach of formal strictures. Building on the dimensions of hierarchy and contentiousness, rule breaking is conceptualized here as a phenomenon which occurs as a result ...
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    Taking a longitudinal case study approach, this article examines the process of rule breaking in a newly formed UK domiciliary care provider. In this study, the founder acted in such a manner so as to partially decouple the organization from externally imposed institutional rules and regulations, allowing the emergence of informal rules between carer and client. These informal rules increasingly guided the behaviours of care workers over time, resulting in the breach of formal strictures. Building on the dimensions of hierarchy and contentiousness, rule breaking is conceptualized here as a phenomenon which occurs as a result of the tension between competing formal and informal rules, at multiple levels throughout the organizational hierarchy.
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    Journal Title
    Work, Employment and Society
    DOI
    https://doi.org/10.1177/0950017015595956
    Copyright Statement
    © The Author(s) 2015. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 License which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
    Subject
    Applied economics
    Quality management
    Sociology
    Publication URI
    http://hdl.handle.net/10072/101982
    Collection
    • Journal articles

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