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dc.contributor.authorTilbury, Clareen_US
dc.contributor.editorJohn Wannaen_US
dc.date.accessioned2017-04-24T12:26:04Z
dc.date.available2017-04-24T12:26:04Z
dc.date.issued2006en_US
dc.date.modified2009-10-09T06:10:39Z
dc.identifier.issn03136647en_US
dc.identifier.doi10.1111/j.1467-8500.2006.00493a.xen_AU
dc.identifier.urihttp://hdl.handle.net/10072/11223
dc.description.abstractSince the 1980s child protection agencies have been subject to enormous scrutiny about perceived poor performance. Concerns are expressed about the capacity of services to cope with demand, the quality of practice, out-of-home care standards, and poor outcomes for children. Enter performance measurement. Using quantitative data to monitor effectiveness and efficiency, performance measurement promises improved resource management and accountability. This article discusses national, Victorian and Queensland child protection performance measurement regimes. It examines the extent to which performance measurement is used to promote accountability, as well as the indirect role of performance measurement in communicating policy intent. It suggests performance measurement is under-utilised in child protection, but could be enhanced to contribute to better outcomes for children and families.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.format.extent57305 bytes
dc.format.extent141833 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherBlackwellen_US
dc.publisher.placeAustraliaen_US
dc.publisher.urihttp://www3.interscience.wiley.com/journal/118512012/homeen_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom48en_US
dc.relation.ispartofpageto61en_US
dc.relation.ispartofissue3en_US
dc.relation.ispartofjournalAustralian Journal of Public Administrationen_US
dc.relation.ispartofvolume65en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchcode370203en_US
dc.titleAccountability via performance measurement: the case of child protection servicesen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Health, School of Human Services and Social Worken_US
gro.rights.copyrightCopyright 2006 Blackwell Publishing. This is the author-manuscript version of the paper. Reproduced in accordance with the copyright policy of the publisher.The definitive version is available at www.interscience.wiley.comen_AU
gro.date.issued2006
gro.hasfulltextFull Text


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