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dc.contributor.authorTaylor, Tracy
dc.contributor.authorDarcy, Simon
dc.contributor.authorHoye, Russell
dc.contributor.authorCuskelly, Graham
dc.contributor.editorProfessor Ian Henry
dc.date.accessioned2017-05-03T11:53:48Z
dc.date.available2017-05-03T11:53:48Z
dc.date.issued2006
dc.date.modified2007-08-07T04:36:26Z
dc.identifier.issn16184742
dc.identifier.doi10.1080/16184740600954122
dc.identifier.urihttp://hdl.handle.net/10072/11225
dc.description.abstractPsychological contract theory is used here to explore the set of expectations and obligations that community sport club volunteers regard as part of their volunteering experience. In the first phase of the research, focus group interviews were conducted with 98 community sports club administrators about the methods used to manage volunteers and the organisational expectations of the volunteers. In phase two, 48 general volunteers were interviewed about their expectations and perceptions of the club's volunteer management practices. The findings indicate that club administrators and volunteers place different emphases on the transactional, assurance of good faith and fair dealing, and intrinsic job characteristic components of the psychological contract. Notably, club administrators had substantial expectations of volunteers in relation to adherence to professional, legal and regulatory standards. Volunteers were primarily concerned with doing rewarding work in a pleasant social environment that was able to fit within their often tight time restrictions. The implications of these findings for volunteer management processes and practice in community sport clubs are discussed.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherRoutledge
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom123
dc.relation.ispartofpageto147
dc.relation.ispartofissue2
dc.relation.ispartofjournalEuropean Sport Management Quarterly
dc.relation.ispartofvolume6
dc.rights.retentionY
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchcode1504
dc.titleUsing Psychological Contract Theory to Explore Issues in Effective Volunteer Management.
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.date.issued2006
gro.hasfulltextNo Full Text
gro.griffith.authorCuskelly, Graham


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