Show simple item record

dc.contributor.authorCater-Steel, Aileenen_US
dc.contributor.authorToleman, Marken_US
dc.contributor.authorRout, Terryen_US
dc.contributor.editorM. Shepperd, C. Wohlin, S. Elbaumen_US
dc.date.accessioned2017-05-03T11:02:29Z
dc.date.available2017-05-03T11:02:29Z
dc.date.issued2006en_US
dc.date.modified2009-09-23T02:38:25Z
dc.identifier.issn09505849en_US
dc.identifier.doi10.1016/j.infsof.2005.09.012en_AU
dc.identifier.urihttp://hdl.handle.net/10072/11410
dc.description.abstractWith increasing interest by the software development community in software process improvement (SPI), it is vital that SPI programs are evaluated and the reports of lessons learned disseminated. This paper presents an evaluation of a program in which low-rigour, one-day SPI assessments were offered at no cost to 22 small Australian software development firms. The assessment model was based on ISO/IEC 15504 (SPICE). About 12 months after the assessment, the firms were contacted to arrange a follow-up meeting to determine the extent to which they had implemented the recommendations from the assessment. Comparison of the process capability levels at the time of assessment and the follow-up meetings revealed that the process improvement program was effective in improving the process capability of 15 of these small software development firms. Analysis of the assessment and follow-up reports explored important issues relating to SPI: elapsed time from assessment to follow-up meeting, the need for mentoring, the readiness of firms for SPI, the role of the owner/manager, the advice provided by the assessors, and the need to record costs and benefits. Based on an analysis of the program and its outcomes, firms are warned not to undertake SPI if their operation is likely to be disrupted by events internal to the firm or in the external environment. Firms are urged to draw on the expertise of assessors and consultants as mentors, and to ensure the action plan from the assessment is feasible in terms of the timeframe for evaluation. The RAPID method can be improved by fostering a closer relationship between the assessor and the firm sponsor; by making more extensive use of feedback questionnaires after the assessment and follow-up meeting; by facilitating the collection and reporting of cost benefit metrics; and by providing more detailed guidance for the follow-up meeting. As well as providing an evaluation of the assessment model and method, the outcomes from this research have the potential to better equip practitioners and consultants to undertake software process improvement, hence increasing the success of small software development firms in domestic and global markets.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherElsevier BVen_US
dc.publisher.placeThe Netherlandsen_US
dc.publisher.urihttp://www.sciencedirect.com/science/journal/09505849en_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom323en_US
dc.relation.ispartofpageto334en_US
dc.relation.ispartofjournalInformation and Software Technologyen_US
dc.relation.ispartofvolume48en_US
dc.rights.retentionNen_AU
dc.subject.fieldofresearchcode280302en_US
dc.titleProcess improvement for small firms: an evaluation of the RAPID assessment-based methoden_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.date.issued2006
gro.hasfulltextNo Full Text


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record