A Comparison of the Administrative Subculture of Public and Private Sector Service Employees
Author(s)
Brunetto, Yvonne
Farr-Wharton, Rod
Griffith University Author(s)
Year published
2006
Metadata
Show full item recordAbstract
This article compares the effectiveness of the administrative subculture of public and private sector employees by comparing the efficacy of their organizational processes. The paper provides some evidence that assumptions about the superiority of private sector administrative subculture (as measured by comparing the effectiveness of organizational communication processes in reducing task ambiguity) are probably not warranted. The perception that private sector administrative subculture is more results-orientated than public sector practices appears not to have been substantiated in this study. In contrast, ambiguity with ...
View more >This article compares the effectiveness of the administrative subculture of public and private sector employees by comparing the efficacy of their organizational processes. The paper provides some evidence that assumptions about the superiority of private sector administrative subculture (as measured by comparing the effectiveness of organizational communication processes in reducing task ambiguity) are probably not warranted. The perception that private sector administrative subculture is more results-orientated than public sector practices appears not to have been substantiated in this study. In contrast, ambiguity with respect to customers, promotion, superiors, and ethical situations was evident across both public and private groups however; the impact on job satisfaction outcomes was greater for public sector employees in general.
View less >
View more >This article compares the effectiveness of the administrative subculture of public and private sector employees by comparing the efficacy of their organizational processes. The paper provides some evidence that assumptions about the superiority of private sector administrative subculture (as measured by comparing the effectiveness of organizational communication processes in reducing task ambiguity) are probably not warranted. The perception that private sector administrative subculture is more results-orientated than public sector practices appears not to have been substantiated in this study. In contrast, ambiguity with respect to customers, promotion, superiors, and ethical situations was evident across both public and private groups however; the impact on job satisfaction outcomes was greater for public sector employees in general.
View less >
Journal Title
International Journal of Public Administration
Volume
29
Copyright Statement
© 2006 Taylor & Francis : The author-version of this article will be available for download 12 months after publication. : Use hypertext link to the publisher version.
Subject
Business and Management
Policy and Administration
Political Science