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  • A Comparison of the Administrative Subculture of Public and Private Sector Service Employees

    Author(s)
    Brunetto, Yvonne
    Farr-Wharton, Rod
    Griffith University Author(s)
    Brunetto, Yvonne
    Year published
    2006
    Metadata
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    Abstract
    This article compares the effectiveness of the administrative subculture of public and private sector employees by comparing the efficacy of their organizational processes. The paper provides some evidence that assumptions about the superiority of private sector administrative subculture (as measured by comparing the effectiveness of organizational communication processes in reducing task ambiguity) are probably not warranted. The perception that private sector administrative subculture is more results-orientated than public sector practices appears not to have been substantiated in this study. In contrast, ambiguity with ...
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    This article compares the effectiveness of the administrative subculture of public and private sector employees by comparing the efficacy of their organizational processes. The paper provides some evidence that assumptions about the superiority of private sector administrative subculture (as measured by comparing the effectiveness of organizational communication processes in reducing task ambiguity) are probably not warranted. The perception that private sector administrative subculture is more results-orientated than public sector practices appears not to have been substantiated in this study. In contrast, ambiguity with respect to customers, promotion, superiors, and ethical situations was evident across both public and private groups however; the impact on job satisfaction outcomes was greater for public sector employees in general.
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    Journal Title
    International Journal of Public Administration
    Volume
    29
    Publisher URI
    http://www.informaworld.com/smpp/title~db=all~content=t713597261
    DOI
    https://doi.org/10.1080/01900690500455354
    Copyright Statement
    © 2006 Taylor & Francis : The author-version of this article will be available for download 12 months after publication. : Use hypertext link to the publisher version.
    Subject
    Business and Management
    Policy and Administration
    Political Science
    Publication URI
    http://hdl.handle.net/10072/11487
    Collection
    • Journal articles

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