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dc.contributor.authorBrunetto, Yvonne
dc.contributor.authorFarr-Wharton, Rod
dc.contributor.editorDr. Mohammed A Dorgham
dc.date.accessioned2017-05-03T12:42:04Z
dc.date.available2017-05-03T12:42:04Z
dc.date.issued2006
dc.date.modified2009-11-05T06:04:21Z
dc.identifier.issn14656612
dc.identifier.doi10.1504/IJHRDM.2006.010397
dc.identifier.urihttp://hdl.handle.net/10072/11488
dc.description.abstractThis study used a social capital theoretical framework to explain how the quality of relationships (that develop between nurses and their supervisors) affect individual and organisational outcomes. The findings make a contribution to the field of public sector organisational behaviour by identifying how the quality of relationships between employees and management not only affects the employees themselves, but also affects longer term organisational effectiveness by affecting productivity and turnover rates. Whilst previous research has identified the importance of building social capital within private sector organisations; these findings suggest that it is as important for public sector organisations to invest in developing effective relationships so as to improve organisational effectiveness. Many of the changes resulting from the implementation of NPM improved the efficiency of processes; however, the same measures appear to have negatively impacted on the quality of organisational relationships for nurses. The implication of the findings for senior hospital management interested in ensuring longer term organisational effectiveness is that nurses' satisfaction with supervisor communication is a powerful ingredient within the social capital equation. This is because it moderates part of nurses' perception of other organisational factors, which in turn, affect approximately a third of their job satisfaction (and therefore productivity) and job commitment (and therefore absenteeism and turnover).
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherInderscience Enterprises
dc.publisher.placeUnited Kingdom
dc.publisher.urihttp://www.inderscience.com/search/index.php?action=record&rec_id=10397&prevQuery=&ps=10&m=or
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom232
dc.relation.ispartofpageto247
dc.relation.ispartofissue2/3/4
dc.relation.ispartofjournalInternational Journal of Human Resource Development and Management
dc.relation.ispartofvolume6
dc.rights.retentionY
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchcode1503
dc.titleThe importance of effective organisational relationships for nurses: a social capital perspective
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resources
gro.rights.copyright© 2006 Inderscience.
gro.date.issued2006
gro.hasfulltextNo Full Text
gro.griffith.authorBrunetto, Yvonne


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