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dc.contributor.authorAndersson, T
dc.contributor.authorvon Hellens, LA
dc.date.accessioned2019-05-27T01:15:00Z
dc.date.available2019-05-27T01:15:00Z
dc.date.issued1997
dc.identifier.issn0950-5849
dc.identifier.doi10.1016/S0950-5849(97)00042-6
dc.identifier.urihttp://hdl.handle.net/10072/121213
dc.description.abstractIt is suggested that the multi-perspective nature of information systems (IS) quality, representing the manifold interest groups involved, is the very reason why attempts to develop any general purpose quality model for information systems tend to be fruitless. This paper develops the concept is IS work quality by utilising the existing SOLE (Software Library Evolution) quality model by Eriksson and Torn (1991), and builds upon the elements which particularly address the quality of IS work practices by discussing the management issues that affect those elements and are necessary to assure and maintain the quality of systems evolution and use. The model of information systems work quality proposed in this article provides a framework that allows the consideration of different work contexts and the specific needs of an organisation when evaluating the quality of the information system at hand and its benefits to the organisation. The IS work quality construct broadens the software quality concepts as it caters for the diverse needs of organisations and work contexts.
dc.description.peerreviewedYes
dc.languageEnglish
dc.publisherElsevier Science B.V.
dc.publisher.placeNetherlands
dc.relation.ispartofpagefrom837
dc.relation.ispartofpageto844
dc.relation.ispartofissue12
dc.relation.ispartofjournalInformation and Software Technology
dc.relation.ispartofvolume39
dc.subject.fieldofresearchComputer Software
dc.subject.fieldofresearchInformation Systems
dc.subject.fieldofresearchcode0803
dc.subject.fieldofresearchcode0806
dc.titleInformation systems work quality
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Sciences, School of Information and Communication Technology
gro.hasfulltextNo Full Text
gro.griffith.authorvon Hellens, Liisa A.


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