• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Research Online
    • Journal articles
    • View Item
    • Home
    • Griffith Research Online
    • Journal articles
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • Soft OR and management practice: A study of the adoption and use of Soft Systems Methodology

    Author(s)
    Ledington, P
    Donaldson, J
    Griffith University Author(s)
    Ledington, Paul W.
    Donaldson, Jennifer
    Year published
    1997
    Metadata
    Show full item record
    Abstract
    The adoption and use of Soft Systems Methodology (SSM) within management practice is the central focus of the reported research study. The paper concentrates upon the extent to which SSM has been adopted and integrated into the management practice of 349 members of the Systems Study Group (SSG) of the Queensland Department of Primary Industries (QDPI). The study builds upon and complements previous work that surveyed the use of Soft Systems Methodology in the United Kingdom. Although the results of the study are consistent with the previous research, the level of adoption is found to be much higher than anticipated and the ...
    View more >
    The adoption and use of Soft Systems Methodology (SSM) within management practice is the central focus of the reported research study. The paper concentrates upon the extent to which SSM has been adopted and integrated into the management practice of 349 members of the Systems Study Group (SSG) of the Queensland Department of Primary Industries (QDPI). The study builds upon and complements previous work that surveyed the use of Soft Systems Methodology in the United Kingdom. Although the results of the study are consistent with the previous research, the level of adoption is found to be much higher than anticipated and the form of adoption differs considerably from the UK study. Users are found to fall into two main groups; those that use the core elements of SSM and those that do not. However, both groups report successful use of the approach but yet again the attribution of success falls into two main categories, namely sense making and change management. It is concluded that a positive impact of SSM upon management practice can be demonstrated but that the nature of the impact remains unclear.
    View less >
    Journal Title
    Journal of the Operational Research Society
    Volume
    48
    Issue
    3
    DOI
    https://doi.org/10.1057/palgrave.jors.2600350
    Subject
    Mathematical Sciences
    Information and Computing Sciences
    Commerce, Management, Tourism and Services
    Publication URI
    http://hdl.handle.net/10072/121364
    Collection
    • Journal articles

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander