A decade in the dark: An updated quality control framework to facilitate customised sustainable tourism practice
Author(s)
Lesar, Laura
Weaver, David
Gardiner, Sarah
Year published
2016
Metadata
Show full item recordAbstract
Sustainable tourism quality control tools (QCTs) assist the translation of sustainable
tourism tenets into business practice; they facilitate intra-organisational
sustainability progress amongst businesses that voluntarily elect to adopt them.
Their collective use contributes to destination-wide sustainability progress (Black &
Crabtree, 2007; GSTC, 2015). Despite this utility, the attendant scholarly activity
stagnated over the past decade. To advance the field conceptually and empirically,
an updated QCT framework, underpinned by a systematic classification protocol, is
warranted. Through literature review and inductive ...
View more >Sustainable tourism quality control tools (QCTs) assist the translation of sustainable tourism tenets into business practice; they facilitate intra-organisational sustainability progress amongst businesses that voluntarily elect to adopt them. Their collective use contributes to destination-wide sustainability progress (Black & Crabtree, 2007; GSTC, 2015). Despite this utility, the attendant scholarly activity stagnated over the past decade. To advance the field conceptually and empirically, an updated QCT framework, underpinned by a systematic classification protocol, is warranted. Through literature review and inductive assessment of the relevant knowledge, this research proposes a systematic classification protocol to underpin a QCT framework that concurrently accommodates QCT diversity and illuminates how each QCT progresses sustainability. The proposed framework is applicable across diverse destination contexts, ultimately fostering informed selection of a customised ―QCT mix‖ that optimally progresses the practical application of sustainable tourism tenets.
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View more >Sustainable tourism quality control tools (QCTs) assist the translation of sustainable tourism tenets into business practice; they facilitate intra-organisational sustainability progress amongst businesses that voluntarily elect to adopt them. Their collective use contributes to destination-wide sustainability progress (Black & Crabtree, 2007; GSTC, 2015). Despite this utility, the attendant scholarly activity stagnated over the past decade. To advance the field conceptually and empirically, an updated QCT framework, underpinned by a systematic classification protocol, is warranted. Through literature review and inductive assessment of the relevant knowledge, this research proposes a systematic classification protocol to underpin a QCT framework that concurrently accommodates QCT diversity and illuminates how each QCT progresses sustainability. The proposed framework is applicable across diverse destination contexts, ultimately fostering informed selection of a customised ―QCT mix‖ that optimally progresses the practical application of sustainable tourism tenets.
View less >
Conference Title
26th CAUTHE Annual Conference. The Changing Landscape of Tourism and Hospitality: The Impact of Emerging Markets and Emerging Destinations
Publisher URI
Subject
Tourism Management