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  • Crossing the impropriety threshold: A study of experiences of excessive anger

    Author(s)
    Moura, Kathryn
    Troth, Ashlea C
    Jordan, Peter J
    Griffith University Author(s)
    Jordan, Peter J.
    Troth, Ashlea C.
    Year published
    2015
    Metadata
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    Abstract
    Excessive anger at work has a negative impact on the worker expressing anger and on those around them. The aim of our study is to identify anger triggers, reactions, and strategies for workers referred to an anger management intervention program. We interviewed 20 participants prior to the start of that program. Main causes of anger reported were unfair treatment, workplace incompetence, disregard by others, and concern for the bottom line. Anger reactions were aggressive acts and anger suppression. The two main strategies reported for dealing with anger were “no identifiable strategy” and distancing. Implications for theory ...
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    Excessive anger at work has a negative impact on the worker expressing anger and on those around them. The aim of our study is to identify anger triggers, reactions, and strategies for workers referred to an anger management intervention program. We interviewed 20 participants prior to the start of that program. Main causes of anger reported were unfair treatment, workplace incompetence, disregard by others, and concern for the bottom line. Anger reactions were aggressive acts and anger suppression. The two main strategies reported for dealing with anger were “no identifiable strategy” and distancing. Implications for theory and practice are discussed.
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    Journal Title
    Research on Emotion in Organizations
    Volume
    11
    Issue
    13
    DOI
    https://doi.org/10.1108/S1746-979120150000011014
    Subject
    Organisational behaviour
    Publication URI
    http://hdl.handle.net/10072/124969
    Collection
    • Journal articles

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