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  • Australian banks' approaches to privacy in an online world: How well do their policies measure up to the national principles?

    Author(s)
    Cranitch, Greg
    Nguyen, Tom
    Nguyen, Anne
    Griffith University Author(s)
    Cranitch, Greg J.
    Nguyen, Tom
    Nguyen, Anne T.
    Year published
    2006
    Metadata
    Show full item record
    Abstract
    Around the world, there have been many examples of individuals whose personal and financial information was disclosed to unauthorised individuals. In Australia, privacy legislation has been enacted with a view to preventing such abuses. In particular, the national privacy principles detail how private-sector organisations should handle and protect their clients' personal information. How well do financial institutions measure up to those principles? In this study, the privacy policies of 18 Australian banks are assessed against the national principles. In general, the results are fairly reassuring. Nevertheless, ...
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    Around the world, there have been many examples of individuals whose personal and financial information was disclosed to unauthorised individuals. In Australia, privacy legislation has been enacted with a view to preventing such abuses. In particular, the national privacy principles detail how private-sector organisations should handle and protect their clients' personal information. How well do financial institutions measure up to those principles? In this study, the privacy policies of 18 Australian banks are assessed against the national principles. In general, the results are fairly reassuring. Nevertheless, some areas of concern remain, particularly where trans-border outsourcing of some information processing tasks is involved.
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    Conference Title
    Proceedings of the 20th Annual Conference of the Australian and New Zealand Academy of Management
    Publisher URI
    http://www.anzam.org
    Publication URI
    http://hdl.handle.net/10072/13095
    Collection
    • Conference outputs

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