Making Tacit Knowledge Explicit: Designing An Export Trading Knowledge Portal

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Author(s)
Soon, Lisa
Kerr, Donald
Fraser, Campbell
Year published
2006
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This paper investigates how tacit knowledge is made explicit in a predefined export trading knowledge domain. It also considers important aspects of portal design that support knowledge use, creation and renewal. This research looks at how a portal is designed to allow specified users to effectively use knowledge. A case study was conducted to examine the useful types of export trading knowledge involved in user interactions and portals features that support knowledge use. It was discovered that while a portal serves as a single-window entry-point to information resources, the use of communication tools to enable knowledge ...
View more >This paper investigates how tacit knowledge is made explicit in a predefined export trading knowledge domain. It also considers important aspects of portal design that support knowledge use, creation and renewal. This research looks at how a portal is designed to allow specified users to effectively use knowledge. A case study was conducted to examine the useful types of export trading knowledge involved in user interactions and portals features that support knowledge use. It was discovered that while a portal serves as a single-window entry-point to information resources, the use of communication tools to enable knowledge exchange amongst intended users and locating knowledge later is essential. Incorporating knowledge management practices is effective in a knowledge portal design as it can more effectively facilitate knowledge use, creation and renewal.
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View more >This paper investigates how tacit knowledge is made explicit in a predefined export trading knowledge domain. It also considers important aspects of portal design that support knowledge use, creation and renewal. This research looks at how a portal is designed to allow specified users to effectively use knowledge. A case study was conducted to examine the useful types of export trading knowledge involved in user interactions and portals features that support knowledge use. It was discovered that while a portal serves as a single-window entry-point to information resources, the use of communication tools to enable knowledge exchange amongst intended users and locating knowledge later is essential. Incorporating knowledge management practices is effective in a knowledge portal design as it can more effectively facilitate knowledge use, creation and renewal.
View less >
Conference Title
3rd International Conference on Qualitative Research in IT& IT in Qualitative Research
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Copyright Statement
© The Author(s) 2006 Griffith University. This is the author-manuscript version of this paper. It is posted here with permission of the copyright owners for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the author's.