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dc.contributor.authorFarr-Wharton, Rod
dc.contributor.authorBrunetto, Yvonne
dc.contributor.editorRichard Thorpe, Marie McHugh, Claire Leitch
dc.date.accessioned2017-05-03T12:42:05Z
dc.date.available2017-05-03T12:42:05Z
dc.date.issued2006
dc.date.modified2010-08-09T07:16:57Z
dc.identifier.urihttp://hdl.handle.net/10072/13367
dc.description.abstractThe impact of the relationship between supervisors and local government employees post the implementation of NPM: A social capital perspective This paper uses social capital theory as the lens to examine local government employee's satisfaction with different types of communication with supervisors because the implementation of NPM (particularly, the duo of cost-cutting and increased control) may have affected overall organisational effectiveness in the longer term. The official reason for implementing NPM was to improve efficiency and effectiveness, however, the way it has been implemented has changed the relationship between employees and supervisors - and as a result, it has probably eroded social capital. These findings suggest that the employee's communication relationship with supervisors does significantly affect organisational outcomes. In particular, the findings suggest that it not only negatively affects the level of ambiguity that employees experience in relation to customers, supervisors, promotion and ethical issues, it also significantly affects job satisfaction and productivity and these findings have implications for the longer term organisational effectiveness. These findings suggest that the social capital that should develop based on the quality of organisational relationships has been compromised for local government administrative employees.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent94566 bytes
dc.format.extent48909 bytes
dc.format.mimetypeapplication/pdf
dc.format.mimetypetext/plain
dc.languageEnglish
dc.language.isoeng
dc.publisherBritish Academy of Management
dc.publisher.placeLondon
dc.publisher.urihttp://www.bam.ac.uk/
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofconferencenameBritish Academy of Management
dc.relation.ispartofconferencetitleBuilding International Communities through collaboration - Conference proceedings 2006, British Academy of Management
dc.relation.ispartofdatefrom2006-09-12
dc.relation.ispartofdateto2006-09-14
dc.relation.ispartoflocationBelfast
dc.rights.retentionY
dc.subject.fieldofresearchcode359999
dc.titleThe impact of the relationship between supervisors and local government employees post the implementation of NPM: A social capital perspective
dc.typeConference output
dc.type.descriptionE1 - Conferences
dc.type.codeE - Conference Publications
gro.rights.copyright© 2006 British Academy of Mangement. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Use hypertext link for access to conference website.
gro.date.issued2006
gro.hasfulltextFull Text
gro.griffith.authorBrunetto, Yvonne


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  • Conference outputs
    Contains papers delivered by Griffith authors at national and international conferences.

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