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dc.contributor.authorBeattie, Debraen_US
dc.contributor.authorCunningham, Stuarten_US
dc.contributor.authorJones, Richarden_US
dc.contributor.authorZelenko, Oksanaen_US
dc.contributor.editorGreen, L. and Haseman, B.en_US
dc.date.accessioned2017-04-24T10:31:45Z
dc.date.available2017-04-24T10:31:45Z
dc.date.issued2006en_US
dc.date.modified2008-05-27T06:23:57Z
dc.identifier.issn1329878Xen_US
dc.identifier.urihttp://hdl.handle.net/10072/13698
dc.description.abstractThis article reviews a project which has produced creative design solutions for the development of online counselling in collaboration with Australia's largest youth telephone counselling service, Kids Helpline (KHL). Our discussion focuses on the shape of interaction design research conducted against the dual background of young people's multiliteracies and professional counselling practice. Existing text-based communication tools already available for Kids Helpline's clients were integrated with graphical imagebased tools, while engaging young people in problem solving and empowerment during online counselling sessions. The paper considers the fashioning of a conducive design and interactive communication environment for distressed young people and the independent evaluation of the new site design. Preliminary results are that young people report a greater sense of control and comfort in their net-based interaction with a counsellor.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.format.extent219789 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherUniversity of Queenslanden_US
dc.publisher.placeBrisbaneen_US
dc.publisher.urihttp://www.uq.edu.au/emsah/mia/en_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom43en_US
dc.relation.ispartofpageto52en_US
dc.relation.ispartofjournalMedia International Australiaen_US
dc.relation.ispartofvolume118en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchMulti-Disciplinaryen_US
dc.subject.fieldofresearchcode999999en_US
dc.title'I use online so the counsellors can't hear me crying': Creating design solutions for online counsellingen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.rights.copyrightCopyright 2006 Media International Australia. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.en_AU
gro.date.issued2006
gro.hasfulltextFull Text


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