Show simple item record

dc.contributor.authorBeattie, Debra
dc.contributor.authorCunningham, Stuart
dc.contributor.authorJones, Richard
dc.contributor.authorZelenko, Oksana
dc.contributor.editorGreen, L. and Haseman, B.
dc.date.accessioned2017-05-03T13:23:41Z
dc.date.available2017-05-03T13:23:41Z
dc.date.issued2006
dc.date.modified2008-05-27T06:23:57Z
dc.identifier.issn1329878X
dc.identifier.urihttp://hdl.handle.net/10072/13698
dc.description.abstractThis article reviews a project which has produced creative design solutions for the development of online counselling in collaboration with Australia's largest youth telephone counselling service, Kids Helpline (KHL). Our discussion focuses on the shape of interaction design research conducted against the dual background of young people's multiliteracies and professional counselling practice. Existing text-based communication tools already available for Kids Helpline's clients were integrated with graphical imagebased tools, while engaging young people in problem solving and empowerment during online counselling sessions. The paper considers the fashioning of a conducive design and interactive communication environment for distressed young people and the independent evaluation of the new site design. Preliminary results are that young people report a greater sense of control and comfort in their net-based interaction with a counsellor.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent219789 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherUniversity of Queensland
dc.publisher.placeBrisbane
dc.publisher.urihttps://journals.sagepub.com/toc/miad/118/1
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom43
dc.relation.ispartofpageto52
dc.relation.ispartofjournalMedia International Australia
dc.relation.ispartofvolume118
dc.rights.retentionY
dc.subject.fieldofresearchStudies in Human Society
dc.subject.fieldofresearchStudies in Creative Arts and Writing
dc.subject.fieldofresearchLanguage, Communication and Culture
dc.subject.fieldofresearchcode16
dc.subject.fieldofresearchcode19
dc.subject.fieldofresearchcode20
dc.title'I use online so the counsellors can't hear me crying': Creating design solutions for online counselling
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.rights.copyright© 2006 Media International Australia. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.date.issued2006
gro.hasfulltextFull Text
gro.griffith.authorBeattie, Debra C.


Files in this item

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record