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dc.contributor.authorRaybould, Michael
dc.contributor.authorWilkins, Hugh
dc.contributor.editorPaul Barron
dc.date.accessioned2017-05-03T13:10:42Z
dc.date.available2017-05-03T13:10:42Z
dc.date.issued2006
dc.date.modified2013-05-28T00:07:47Z
dc.identifier.issn14476770
dc.identifier.doi10.1375/jhtm.13.2.177
dc.identifier.urihttp://hdl.handle.net/10072/13934
dc.description.abstractTertiary providers of hospitality management degree programs must fulfill the needs of student, industry and academic stakeholder groups. The students attracted to this type of program tend to be motivated primarily by the anticipated vocational outcomes. As a result, hospitality management curriculum needs to meet both industry and student expectations by delivering the skill sets needed in the workplace and the institutional demands for academic rigor. This paper reports on research that aimed to compare hospitality managers' expectations of graduate skills with student perceptions of the skills that hospitality managers valued. In contrast to previous research on this topic, the research adopted a generic skills framework and managers rated skills associated with interpersonal, problem solving, and self management skill domains as most important. Although students tended to rate conceptual and analytical skills more highly than managers, overall their perceptions of the skills that hospitality managers valued when recruiting graduates were realistic. The results of this, and similar studies, can contribute to curriculum design and the internal and external communications strategies adopted by faculty offering hospitality management programs.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent92123 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherAustralian Academic Press
dc.publisher.placeBowen Hills, Queensland
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom177
dc.relation.ispartofpageto188
dc.relation.ispartofissue2
dc.relation.ispartofjournalJournal of Hospitality and Tourism Management
dc.relation.ispartofvolume13
dc.rights.retentionN
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode1504
dc.subject.fieldofresearchcode1506
dc.titleGeneric Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Department of Tourism, Sport and Hotel Management
gro.rights.copyright© 2006 Council for Australian University Tourism and Hospitality Education. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.date.issued2006
gro.hasfulltextFull Text
gro.griffith.authorRaybould, Michael
gro.griffith.authorWilkins, Hugh C.


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