• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Research Online
    • Journal articles
    • View Item
    • Home
    • Griffith Research Online
    • Journal articles
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • Managing information flows for quality improvement of projects

    Thumbnail
    View/Open
    46739.pdf (236.6Kb)
    Author(s)
    Zeng, SXX
    Lou, GX
    Tam, VWY
    Griffith University Author(s)
    Tam, Vivian WY.
    Year published
    2007
    Metadata
    Show full item record
    Abstract
    The construction industry has always been bedeviled with great difficulties in sharing information among its participants. Although many construction firms have claimed to be ISO 9000-certified, there is still missing an effective channel of information flow for quality management. There are information asymmetries in quality management from internal and external organizations. Internally, information asymmetry exists between contractor, subcontractors and suppliers; and externally, there is no information sharing mechanism between project departments; information feedback is more difficult than information transferring in ...
    View more >
    The construction industry has always been bedeviled with great difficulties in sharing information among its participants. Although many construction firms have claimed to be ISO 9000-certified, there is still missing an effective channel of information flow for quality management. There are information asymmetries in quality management from internal and external organizations. Internally, information asymmetry exists between contractor, subcontractors and suppliers; and externally, there is no information sharing mechanism between project departments; information feedback is more difficult than information transferring in a construction firm. This paper analyses the channel of information flow for quality management. It proposes to reengineer current management strategy for establishing an effective information network for quality management.
    View less >
    Journal Title
    Measuring Business Excellence
    Volume
    11
    Issue
    3
    Publisher URI
    https://www.emerald.com/insight/content/doi/10.1108/13683040710820737/full/html
    DOI
    https://doi.org/10.1108/13683040710820737
    Copyright Statement
    © 2007 Emerald. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
    Subject
    Business and Management
    Publication URI
    http://hdl.handle.net/10072/15082
    Collection
    • Journal articles

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander