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dc.contributor.authorTilbury, Clareen_US
dc.date.accessioned2017-05-03T15:00:49Z
dc.date.available2017-05-03T15:00:49Z
dc.date.issued2002en_US
dc.date.modified2009-10-09T06:12:12Z
dc.identifier.issn0312407Xen_US
dc.identifier.doi10.1046/j.0312-407X.2002.00016.xen_AU
dc.identifier.urihttp://hdl.handle.net/10072/15467
dc.description.abstractThe increasing use of performance measurement by government means that child protection services are under pressure to demonstrate effectiveness in protecting children from harm and efficiency in the use of public funds to help children and families. From a policy perspective, the way performance measurement is conceptualised and implemented can have major consequences for service delivery. This paper examines key issues raised in the literature about performance measurement, the context for its introduction in child protection, how the concepts of effectiveness and efficiency are dealt with, how client outcomes are defined, and assumptions about 'good performance'. An overview of performance measurement in child protection in Australia is provided. The paper argues that a critical approach to performance measurement in child protection can contribute to improved service delivery to clients.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherAustralian Association of Social Workersen_US
dc.publisher.placeSydneyen_US
dc.publisher.urihttp://www.informaworld.com/smpp/title~content=t725304176~link=coveren_AU
dc.relation.ispartofpagefrom136en_US
dc.relation.ispartofpageto146en_US
dc.relation.ispartofissue2en_US
dc.relation.ispartofjournalAustralian Social Worken_US
dc.relation.ispartofvolume55en_US
dc.subject.fieldofresearchcode370299en_US
dc.titlePerformance measurement in child protectionen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.date.issued2002
gro.hasfulltextNo Full Text


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