Ambiguity and leadership
Complexity is a feature of healthcare organisations. Irrespective of the role, size, processes and governance of these organisations, the internal and external environments in which they operate and the number of associated stakeholders represent significant challenges in managing clinical and social processes and outcomes, resources, workforces, decision-making and ethics. Within this complex framework, healthcare leaders need not only skills and strategies to manage their organisation, but also resources and personal competencies to lead individuals, groups and workforces.
Leading and Managing Health Services: An Australasian Perspective
Health Care Administration