dc.contributor.author | Wilkinson, Adrian | |
dc.contributor.author | Godfrey, Graham | |
dc.contributor.author | Marchington, Mick | |
dc.contributor.editor | Huw Beynon and Theo Nichols | |
dc.date.accessioned | 2017-05-03T15:09:36Z | |
dc.date.available | 2017-05-03T15:09:36Z | |
dc.date.issued | 2006 | |
dc.date.modified | 2008-02-14T07:15:29Z | |
dc.identifier.isbn | 9781858989488 | |
dc.identifier.uri | http://hdl.handle.net/10072/16652 | |
dc.description.abstract | To its advocates, TQM is unequivocally good and leads to the empowerment of employees and deservedly attracts bouquets. Alternatively, those from a labour-process perspective hurl brickbats, arguing that it represents an intensification of work, shifting the frontier of control firmly in management's favour. We argue, however, that both of these perspectives are blinkered and that the reality is more dependent on local circumstances and motives. | |
dc.description.publicationstatus | Yes | |
dc.language | English | |
dc.language.iso | eng | |
dc.publisher | Edward Elgar Publishing Limited | |
dc.publisher.place | Glos United Kingdom | |
dc.relation.ispartofbooktitle | The Fordism of Ford and modern management: Fordism and post-Fordism | |
dc.relation.ispartofchapter | 14 | |
dc.relation.ispartofstudentpublication | N | |
dc.relation.ispartofpagefrom | 265 | |
dc.relation.ispartofpageto | 285 | |
dc.relation.ispartofvolume | 1 | |
dc.rights.retention | Y | |
dc.subject.fieldofresearchcode | 379999 | |
dc.title | Bouquets, Brickbats and Blinkers: Total Quality Management and Employee Involvement in Practice | |
dc.type | Book chapter | |
dc.type.description | B2 - Chapters (Other) | |
dc.type.code | B - Book Chapters | |
gro.date.issued | 2006 | |
gro.hasfulltext | No Full Text | |
gro.griffith.author | Wilkinson, Adrian J. | |