Holistic total quality management must take account of political processes

Author(s)
Wilkinson, A
Witcher, B
Griffith University Author(s)
Year published
1993
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Abstract
Outlines the main elements of total quality management (TQM). A discussion of the TQM's progress in terms of wider organizational issues; Notion on holistic TQM; Interest in TQM; An organizational politics in TQM literature; TQM literature; Conclusion on the holistic TQM.
Journal Title
Total Quality Management
Volume
4
Issue
1
Subject
Business and Management
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