Measuring efficiency and effectiveness of transport service: a novel approach
Abstract
This paper proposes a novel approach, the dynamic integrated slack-based measure (DISBM) modelling, which can jointly measure the non-radial slacks associated with input, output and consumption variables of non-storable production process, such as transport service, which may exhibit carry-over activities in multi-period contexts. The core logic of the proposed DISBM modelling is to incorporate the dynamic slack-based measure (DSBM) technical efficiency and service effectiveness into the data envelopment analysis (DEA) modelling. A case study of Taiwanese intercity bus transport over 2007-2010 is demonstrated. The results indicate that DISBM is superior to DSBM in benchmarking power.
Conference Title
Recent Developments in Data Envelopment Analysis and its Applications: Proceedings of the 12th International Conference of DEA
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Copyright Statement
© The Author(s) 2014. The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this conference please refer to the conference’s website or contact the authors.
Subject
Transport Planning