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  • Human factors in East Asian virtual teamwork: a comparative study of Indonesia, Taiwan and Vietnam

    Author(s)
    Collins, Ngan
    Chou, Yu-Min
    Warner, Malcolm
    Rowley, Chris
    Griffith University Author(s)
    Rowley, Chris
    Year published
    2015
    Metadata
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    Abstract
    There has been considerable research into the technical aspects of virtual teams. By contrast, few studies have focused on their ‘human factors’, such as the way team members cooperate within the context of cross-national boundaries. This study applies a ‘mixed method’ approach to research virtual teams in three Asian economies: Indonesia, Taiwan and Vietnam. We find that critical human factors, including individual cultural intelligence, cultural openness and self-efficacy, significantly influence team member knowledge sharing willingness in cross-national virtual teams. However, a positive relationship between team member ...
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    There has been considerable research into the technical aspects of virtual teams. By contrast, few studies have focused on their ‘human factors’, such as the way team members cooperate within the context of cross-national boundaries. This study applies a ‘mixed method’ approach to research virtual teams in three Asian economies: Indonesia, Taiwan and Vietnam. We find that critical human factors, including individual cultural intelligence, cultural openness and self-efficacy, significantly influence team member knowledge sharing willingness in cross-national virtual teams. However, a positive relationship between team member knowledge sharing willingness and knowledge sharing behaviour is not supported because other elements, such as interpersonal trust, leadership, team interaction and member language ability, can significantly affect the effect of the above mentioned factors on virtual team knowledge sharing. Our study offers a new model to improve the study of virtual teamwork and provides practical applications for managing cross-national teams, especially in the selection, training and development of team members.
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    Journal Title
    International Journal of Human Resource Management
    Volume
    28
    Issue
    10
    DOI
    https://doi.org/10.1080/09585192.2015.1089064
    Subject
    Business and Management not elsewhere classified
    Business and Management
    Marketing
    Policy and Administration
    Publication URI
    http://hdl.handle.net/10072/171984
    Collection
    • Journal articles

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