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  • The facilitation of stakeholder consensus for the success of corporate e-learning systems

    Author(s)
    Kim, Jae-Sik
    Yang, Hee-Dong
    Rowley, Chris
    Kim, Jaek-Yeong
    Griffith University Author(s)
    Rowley, Chris
    Year published
    2013
    Metadata
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    Abstract
    This study examines corporate e-learning systems in terms of the role of stakeholders and end-user satisfaction. The study identifies possible Critical Success Factors (CSFs) in e-learning systems (content, technical features, management, and organisational support) and tests whether a consensus occurs among stakeholders that these factors facilitate successful implementation. The study shows that stakeholder consensus on the importance of these factors has a positive influence on perceived implementation quality in e-learning systems, which in turn is positively related to user satisfaction. The paper concludes with key ...
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    This study examines corporate e-learning systems in terms of the role of stakeholders and end-user satisfaction. The study identifies possible Critical Success Factors (CSFs) in e-learning systems (content, technical features, management, and organisational support) and tests whether a consensus occurs among stakeholders that these factors facilitate successful implementation. The study shows that stakeholder consensus on the importance of these factors has a positive influence on perceived implementation quality in e-learning systems, which in turn is positively related to user satisfaction. The paper concludes with key implications of this finding for business and management.
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    Journal Title
    International Journal of Management in Education
    Volume
    7
    Issue
    1-2
    DOI
    https://doi.org/10.1504/IJMIE.2013.050816
    Subject
    Education Systems not elsewhere classified
    Education Systems
    Publication URI
    http://hdl.handle.net/10072/172000
    Collection
    • Journal articles

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