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dc.contributor.authorJiang, Xuan
dc.contributor.authorJiang, Zhou
dc.contributor.authorPark, Dong Soo
dc.date.accessioned2018-07-27T02:47:46Z
dc.date.available2018-07-27T02:47:46Z
dc.date.issued2013
dc.identifier.issn0301-2212
dc.identifier.doi10.2224/sbp.2013.41.6.933
dc.identifier.urihttp://hdl.handle.net/10072/173069
dc.description.abstractWe examined the relationship between emotional labor strategy (ELS) and job satisfaction (JS), and the moderating effects of job characteristics on this relationship, based on data collected from 291 supermarket employees. Results showed that the 2 types of ELS, surface acting and deep acting, were negatively and positively related to JS, respectively. In general, job characteristics were found to moderate the relationship between ELS and JS.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSociety for Personality Research
dc.relation.ispartofpagefrom933
dc.relation.ispartofpageto938
dc.relation.ispartofissue6
dc.relation.ispartofjournalSocial Behavior and Personality: an international journal
dc.relation.ispartofvolume41
dc.subject.fieldofresearchOrganisational Behaviour
dc.subject.fieldofresearchIndustrial and Organisational Psychology
dc.subject.fieldofresearchPsychology
dc.subject.fieldofresearchCognitive Sciences
dc.subject.fieldofresearchcode150311
dc.subject.fieldofresearchcode170107
dc.subject.fieldofresearchcode1701
dc.subject.fieldofresearchcode1702
dc.titleEmotional labor strategy and job satisfaction: A Chinese perspective
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dc.description.versionVersion of Record (VoR)
gro.rights.copyright© 2013 Society for Personality Research. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
gro.hasfulltextFull Text
gro.griffith.authorJiang, Zhou


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