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dc.contributor.authorGatfield, Terence John
dc.contributor.authorBarker, Michelle
dc.contributor.authorGraham, Peter
dc.date.accessioned2020-01-15T06:42:53Z
dc.date.available2020-01-15T06:42:53Z
dc.date.issued1999
dc.identifier.issn1360080X
dc.identifier.doi10.1080/1360080990210210
dc.identifier.urihttp://hdl.handle.net/10072/174115
dc.description.abstractThe issue of quality is now a significant theme in higher education management. This paper examines the issue of quality as determined by Australian and international students. A scale comprising 26 quality variables was developed, verified and tested on a cohort of 351 students. Four factors were found and used to test a series of hypotheses and research questions. Results indicated a hierarchy amongst the factors and that academic instruction was the most critical aspect. There were significant differences between international and Australian students’ perceptions. It was also found that quality perceptions were stable over the years of study. The implications for university management are discussed.
dc.languageEnglish
dc.language.isoeng
dc.publisherCarfax
dc.publisher.placeUK
dc.relation.ispartofpagefrom239
dc.relation.ispartofpageto252
dc.relation.ispartofissue2
dc.relation.ispartofjournalJournal of Higher Education Policy and Management
dc.relation.ispartofvolume21
dc.subject.fieldofresearchEducation Systems
dc.subject.fieldofresearchSpecialist Studies in Education
dc.subject.fieldofresearchPolicy and Administration
dc.subject.fieldofresearchcode1301
dc.subject.fieldofresearchcode1303
dc.subject.fieldofresearchcode1605
dc.titleMeasuring student Quality Variables and the Implications for management practices in Higher Education Institutions: An Australian and international student perspective
dc.typeJournal article
dc.type.descriptionC2 - Articles (Other)
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Department of Marketing
gro.hasfulltextNo Full Text
gro.griffith.authorGraham, Peter G.
gro.griffith.authorGatfield, Terence John J.
gro.griffith.authorBarker, Michelle C.


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