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dc.contributor.authorNelson, Silviaen_US
dc.contributor.authorBrunetto, Yvonneen_US
dc.contributor.authorFarr-Wharton, Rodneyen_US
dc.contributor.authorRamsay, Sherylen_US
dc.contributor.editorJohn Petersen_US
dc.date.accessioned2017-04-24T09:44:30Z
dc.date.available2017-04-24T09:44:30Z
dc.date.issued2007en_US
dc.date.modified2009-11-04T06:22:43Z
dc.identifier.issn0025-1747en_US
dc.identifier.doi10.1108/00251740710773952en_AU
dc.identifier.urihttp://hdl.handle.net/10072/17964
dc.description.abstractSmall to medium-sized enterprises (SMEs) continue to make a major contribution to the Australian economy. However, research into organisational processes within SMEs has been limited to date. This study aims to examine the links between communication processes and organisational effectiveness in SMEs. Design/methodology/approach - This quantitative study uses social capital theory as a framework to investigate whether employees' level of satisfaction with organisational communication processes affects organisational outcomes within three high growth manufacturing SMEs in one area of Australia. Findings - Results indicate that organisational communication processes does affect employees' levels of ambiguity regarding customers, job satisfaction and commitment to their firms. Research limitations/implications - While generalisability is limited because of the small number of SMEs participating in the study, the research indicates great potential for developing theoretical and practical insights into Australian SMEs that would assist industry and employees overall. Practical implications - Implications for the growth strategies of SMEs, particularly in relation to the current skilled labour shortage, are discussed. Originality/value - The paper contributes much needed theoretical development and research into SMEs.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherEmerald Group Publishingen_US
dc.publisher.placeBradford, United Kingdomen_US
dc.publisher.urihttp://www.emeraldinsight.com/Insight/viewContainer.do?containerType=Journal&containerId=18en_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom1143en_US
dc.relation.ispartofpageto1162en_US
dc.relation.ispartofissue7en_US
dc.relation.ispartofjournalManagement Decisionen_US
dc.relation.ispartofvolume45en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchcode350299en_US
dc.titleOrganisational effectiveness of Australian fast growing small to medium-sized enterprises (SMEs)en_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.date.issued2007
gro.hasfulltextNo Full Text


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    Contains articles published by Griffith authors in scholarly journals.

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