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dc.contributor.authorNelson, S
dc.contributor.authorBrunetto, Y
dc.contributor.authorFarr-Wharton, R
dc.contributor.authorRamsay, S
dc.contributor.editorJohn Peters
dc.date.accessioned2017-05-03T12:42:07Z
dc.date.available2017-05-03T12:42:07Z
dc.date.issued2007
dc.date.modified2009-11-04T06:22:43Z
dc.identifier.issn0025-1747
dc.identifier.doi10.1108/00251740710773952
dc.identifier.urihttp://hdl.handle.net/10072/17964
dc.description.abstractSmall to medium-sized enterprises (SMEs) continue to make a major contribution to the Australian economy. However, research into organisational processes within SMEs has been limited to date. This study aims to examine the links between communication processes and organisational effectiveness in SMEs. Design/methodology/approach - This quantitative study uses social capital theory as a framework to investigate whether employees' level of satisfaction with organisational communication processes affects organisational outcomes within three high growth manufacturing SMEs in one area of Australia. Findings - Results indicate that organisational communication processes does affect employees' levels of ambiguity regarding customers, job satisfaction and commitment to their firms. Research limitations/implications - While generalisability is limited because of the small number of SMEs participating in the study, the research indicates great potential for developing theoretical and practical insights into Australian SMEs that would assist industry and employees overall. Practical implications - Implications for the growth strategies of SMEs, particularly in relation to the current skilled labour shortage, are discussed. Originality/value - The paper contributes much needed theoretical development and research into SMEs.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoen_AU
dc.publisherEmerald Group Publishing
dc.publisher.placeBradford, United Kingdom
dc.publisher.urihttp://www.emeraldinsight.com/Insight/viewContainer.do?containerType=Journal&containerId=18
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom1143
dc.relation.ispartofpageto1162
dc.relation.ispartofissue7
dc.relation.ispartofjournalManagement Decision
dc.relation.ispartofvolume45
dc.rights.retentionY
dc.subject.fieldofresearchHistory and Philosophy of Specific Fields
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchMarketing
dc.subject.fieldofresearchcode2202
dc.subject.fieldofresearchcode1503
dc.subject.fieldofresearchcode1505
dc.titleOrganisational effectiveness of Australian fast growing small to medium-sized enterprises (SMEs)
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resources
gro.date.issued2007
gro.hasfulltextNo Full Text
gro.griffith.authorRamsay, Sheryl G.
gro.griffith.authorBrunetto, Yvonne
gro.griffith.authorNelson, Silvia A.


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    Contains articles published by Griffith authors in scholarly journals.

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