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dc.contributor.authorDavidson, M.
dc.contributor.authorManning, M.
dc.contributor.authorTimo, N.
dc.contributor.authorRyder, P.
dc.date.accessioned2017-05-03T12:03:21Z
dc.date.available2017-05-03T12:03:21Z
dc.date.issued2001
dc.date.modified2008-07-20T22:58:59Z
dc.identifier.issn10963480
dc.identifier.doi10.1177/109634800102500406
dc.identifier.urihttp://hdl.handle.net/10072/18607
dc.description.abstractThis study aimed to determine the dimensions of organizational climate within four- and five-star hotels and to assess whether these dimensions vary significantly across hotels. Jones and James's climate survey was shortened, modified to incorporate the psychometric improvements of Ryder and Southey, and tailored for specific use within hotels. The survey was administered to 1,401 employees from 14 hotels and provided a high index of reliability ( = .959). From items representing 35 a priori concepts, principal components analysis identified seven dimensions, which were labeled leader facilitation and support; professional and organizational esprit; conflict and ambiguity; regulations, organization, and pressure; job variety, challenge, and autonomy; job standards; and workgroup cooperation, friendliness, and warmth. Univariate analyses found each of the dimensions to vary significantly across the 14 hotels
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSage
dc.publisher.placeThousand Oaks
dc.publisher.urihttp://jht.sagepub.com/
dc.relation.ispartofpagefrom444
dc.relation.ispartofpageto461
dc.relation.ispartofissue4
dc.relation.ispartofjournalJournal of Tourism and Hospitality Research
dc.relation.ispartofvolume25
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchCommercial Services
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode1503
dc.subject.fieldofresearchcode1504
dc.subject.fieldofresearchcode1506
dc.titleThe dimensions of organisational climate in four and five star Australian hotels
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.date.issued2001
gro.hasfulltextNo Full Text
gro.griffith.authorDavidson, Michael C.


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