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dc.contributor.convenorAssociate Professor Maureen Dollard, University of South Australiaen_AU
dc.contributor.authorTroth, Ashleaen_US
dc.contributor.authorJordan, Peteren_US
dc.contributor.authorLawrence, Sandraen_US
dc.contributor.authorTse, Hermanen_US
dc.date.accessioned2017-04-24T08:40:06Z
dc.date.available2017-04-24T08:40:06Z
dc.date.issued2007en_US
dc.date.modified2008-05-15T11:14:03Z
dc.identifier.urihttp://hdl.handle.net/10072/18839
dc.description.abstractRecent research suggests it is useful to adopt a multilevel approach when examining the impact of individual emotional skills on team effectiveness. In this study a multilevel model was developed and tested to explore how individual team members' emotional skills influence their communication effectiveness and appropriateness. Data was collected from 127 student participants involved in 37 project teams, whose work culminated in a performance task after 8 weeks. Self-report emotional skill ratings were obtained in the first two weeks of semester. Four emotional skills were assessed: awareness of own and others' emotions, and management of own and others' emotions. Peer ratings of team members' communication effectiveness and communication appropriateness over the 8 weeks were collected directly after completion of the performance task. Hierarchical linear modeling analyses revealed that individual-level awareness of others' emotions influenced individual-level communication effectiveness. Team-level emotional skills were found to influence ratings of individual-level communication effectiveness (management of own emotions, awareness of others' emotions, management of others' emotions) and individual-level communication appropriateness (management of others' emotions). In addition, team-level management of others' emotions was related with both team-level communication appropriateness and effectiveness. Implications for theory and practice are discussed, and future research directions are identified.en_US
dc.description.publicationstatusYesen_AU
dc.format.extent158059 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherNo data provideden_US
dc.publisher.urihttp://www.iopconference.com.au/en_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofconferencename7th Industrial and Organisational Psychology Conferenceen_US
dc.relation.ispartofconferencetitle7th Industrial and Organisational Psychology Conferenceen_US
dc.relation.ispartofdatefrom2007-06-28en_US
dc.relation.ispartofdateto2007-07-01en_US
dc.relation.ispartoflocationAdelaideen_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchcode380108en_US
dc.titleA Multilevel Examination of the Influence of Emotional Skills on Communication Performanceen_US
dc.typeConference outputen_US
dc.type.descriptionE3 - Conference Publications (Extract Paper)en_US
dc.type.codeE - Conference Publicationsen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.rights.copyrightCopyright remains with the authors 2007. The attached file is posted here with permission of the copyright ownes for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the authors.en_AU
gro.date.issued2007
gro.hasfulltextFull Text


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    Contains papers delivered by Griffith authors at national and international conferences.

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