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dc.contributor.authorPatiar, Anoop
dc.contributor.authorMia, Lokman
dc.contributor.editorPizam, A.
dc.date.accessioned2017-05-03T12:14:31Z
dc.date.available2017-05-03T12:14:31Z
dc.date.issued2008
dc.date.modified2010-11-05T08:06:15Z
dc.identifier.issn0278-4319
dc.identifier.doi10.1016/j.ijhm.2007.07.009
dc.identifier.urihttp://hdl.handle.net/10072/20246
dc.description.abstractAn appropriate means of subordinate managers' performance evaluation in an organisation is crucial for identifying their strength and weaknesses for maintaining job commitment, and improving performance on on-going basis [Church, A., 1995. First-rate multirater feedback. Training and Development 49, 42-43; Church, A., Bracken, D., 1997. Advancing the state of the art of 360-degree feedback. Group and Organisation Management 22, 149-161; Atwater, L., Yammarino, F., 1997. Self-other rating agreement: a review and model. Research in Personnel and Human Resource Management. 15, 121-174]. The debate, on whether there is difference between subordinates' self-ratings of their performance, and superiors' ratings of it is better, continues. This is because the extant literature is inconclusive. This study contributes towards resolution of the debate at least for the hotel industry in Australia. The study examined (a) if there is a difference between the superiors' ratings, and subordinates' self-ratings, of subordinates' performance, and (b) if subordinates' gender would explain the difference (if any) found under (a) in the hotel industry. In total, a usable response of 66 general managers (the superiors) and 66 rooms and 66 food and beverage managers (the subordinates) from 66 hotels and resorts were received. The results of the study revealed significant differences between (i) the general managers' (GMs') ratings of their department managers' (DMs') performance and (ii) the DMs' self-ratings of their performance. Most interestingly, the results revealed that the DMs' (subordinates') gender explains the difference between (i) and (ii) above, therefore makes a contribution in resolving the debate within the hotel industry.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherPergamon
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom53
dc.relation.ispartofpageto64
dc.relation.ispartofissue1
dc.relation.ispartofjournalInternational Journal of Hospitality Management
dc.relation.ispartofvolume27
dc.rights.retentionY
dc.subject.fieldofresearchCommercial services
dc.subject.fieldofresearchMarketing
dc.subject.fieldofresearchTourism
dc.subject.fieldofresearchcode3504
dc.subject.fieldofresearchcode3506
dc.subject.fieldofresearchcode3508
dc.titleThe effect of subordinates' gender on the difference between self-ratings, and superiors' ratings, of subordinates' performance in hotels
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Department of Tourism, Sport and Hotel Management
gro.date.issued2008
gro.hasfulltextNo Full Text
gro.griffith.authorPatiar, Anoop K.
gro.griffith.authorMia, Lokman


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