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dc.contributor.authorGapp, Roden_US
dc.contributor.authorFisher, Ronen_US
dc.contributor.editorProfessor G Kanjien_US
dc.date.accessioned2017-05-03T14:08:52Z
dc.date.available2017-05-03T14:08:52Z
dc.date.issued2008en_US
dc.date.modified2011-07-04T06:46:56Z
dc.identifier.issn14783363en_US
dc.identifier.doi10.1080/14783360802024424en_AU
dc.identifier.urihttp://hdl.handle.net/10072/22352
dc.description.abstractThis paper identifies and reviews current benchmarking approaches in terms of both internal and external elements of benchmarking, with a focus on process, content and performance. A supply chain approach to benchmarking is then considered and discussed, particularly in terms of how these techniques came into being, the frameworks used and the philosophy underpinning each technique. Comparisons are made of the differences of each approach both at a framework and philosophical level. Discussion on why these differences may exist is presented. Identifying why differences exist provides a platform for understanding the limitations of supply chain benchmarking, particularly when its use is in fostering innovation, organizational change and improvement. A model to evaluate and facilitate organizational transformation is proposed, utilizing an action learning approach. Both internal and external factors are considered. The model is discussed in the context of a case study of a manufacturing enterprise in Australia.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherRoutledgeen_US
dc.publisher.placeSheffield, UKen_US
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom609en_US
dc.relation.ispartofpageto625en_US
dc.relation.ispartofissue6en_US
dc.relation.ispartofjournalTotal Quality Managementen_US
dc.relation.ispartofvolume19en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchcode350210en_US
dc.titleAchieving organisational transformation: An action learning approachen_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.date.issued2008
gro.hasfulltextNo Full Text


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