Classifying goods and services
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This paper reviews previous attempts to classify goods and services, in particular attempts at classification based on traditional manufacturing approaches. The research considers ways in which goods and services may be hypothesized as "ideal types" when classified on a series of common dimensions. Goods and services are mapped as ideal types on eight key dimensions and presented diagrammatically. Products modeled as bundles of goods and services are considered and are presented diagrammatically as the bundle of goods and services present in a restaurant meal. The research concludes with an application of the model based on data collected in the manufacture of metal containers and shelving.
Proceedings of the ANZAM Operations, Supply Chain & Services Management Symposium 2008
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