The efficacy of training in emotional and behavioural skills: Links to emotional intelligence.

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Author(s)
Jordan, Peter
Murray, Jane
Hall-Thompson, Sally
Connors, Paul
Year published
2004
Metadata
Show full item recordAbstract
Australian organisations continue to offer relational training interventions designed to change employee behaviour within the workplace. However, the success of these programs is often determined through asking supervisors to report on individuals' behavioural changes rather than obtaining proof of their effectiveness. The purpose of this research is to measure the success of training programs offered by a Queensland Public Sector organisation following Kirkpatrick's (1977) model of providing proof of behavioural change after training. In particular, this research measures the emotional intelligence of individuals undertaking ...
View more >Australian organisations continue to offer relational training interventions designed to change employee behaviour within the workplace. However, the success of these programs is often determined through asking supervisors to report on individuals' behavioural changes rather than obtaining proof of their effectiveness. The purpose of this research is to measure the success of training programs offered by a Queensland Public Sector organisation following Kirkpatrick's (1977) model of providing proof of behavioural change after training. In particular, this research measures the emotional intelligence of individuals undertaking these training programs to determine whether emotional intelligence actually increased because of the training. The preliminary findings reveal that a significant increase in the emotional intelligence of individuals occurred after they had completed these training interventions.
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View more >Australian organisations continue to offer relational training interventions designed to change employee behaviour within the workplace. However, the success of these programs is often determined through asking supervisors to report on individuals' behavioural changes rather than obtaining proof of their effectiveness. The purpose of this research is to measure the success of training programs offered by a Queensland Public Sector organisation following Kirkpatrick's (1977) model of providing proof of behavioural change after training. In particular, this research measures the emotional intelligence of individuals undertaking these training programs to determine whether emotional intelligence actually increased because of the training. The preliminary findings reveal that a significant increase in the emotional intelligence of individuals occurred after they had completed these training interventions.
View less >
Conference Title
The 18th Annual conference of the Australian and New Zealand Academy of Management ANZAM 2004
Copyright Statement
© 2004 Australian & New Zealand Academy of Management. The attached file is posted here in accordance with the copyright policy of the publisher, for your personal use only. No further distribution permitted.Use hypertext link for access to publisher's website.