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dc.contributor.authorTuffley, Daviden_US
dc.date.accessioned2017-05-03T11:24:55Z
dc.date.available2017-05-03T11:24:55Z
dc.date.issued2008en_US
dc.date.modified2011-05-04T09:49:44Z
dc.identifier.isbn9783639007831en_US
dc.identifier.urihttp://hdl.handle.net/10072/23977
dc.description.abstractThis book begins by considering the well documented, but not so well understood problem in Information Systems research that poor system usability is caused, at least in part, by not getting the system requirements right. It will explore the proposition that employing a technical writer as a facilitator in the requirements analysis process may lead to improved system usability, by helping to bridge the cultural gap between users and developers that research has suggested, may be the cause of problems in eliciting user requirements. It seeks to better understand the nature of the gap that apparently exists between users and developers that prevents the parties from communicating clearly and fully enough during the requirements analysis phase of systems development. With a better understanding of the gap, this work examines whether having a technical writer act as a facilitator of communication might lead to better communication, with the result that a more comprehensive understanding of the user's real needs is derived. The technical writer appears to be well suited to this role because they understand technical issues, and routinely translate technical language into everyday language that nontechnical people can understand.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.format.extent2274052 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherVdm Verlag Dr. Muller Aktiengesellschaft & Co. Kgen_US
dc.publisher.placeGermanyen_US
dc.publisher.urihttp://www.vdm-publishing.com/en_US
dc.publisher.urihttp://books.google.com/en_US
dc.relation.ispartofstudentpublicationYen_AU
dc.relation.ispartofedition1en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchcode280102en_US
dc.titleSoftware Requirements: Closing The User-Developer Gapen_US
dc.typeBooken_US
dc.type.descriptionA1 - Authored Research (HERDC)en_US
dc.type.codeA - Booksen_US
gro.facultyGriffith Sciences, School of Information and Communication Technologyen_US
gro.rights.copyrightCopyright remains with the author 2008. For information about this publication please refer to the publisher's website or contact the author.en_AU
gro.date.issued2008
gro.hasfulltextFull Text


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