• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Research Online
    • Journal articles
    • View Item
    • Home
    • Griffith Research Online
    • Journal articles
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • An investigation of the role played by frequency and uncertainty in hotel outsourcing decisions

    Thumbnail
    View/Open
    55697_1.pdf (132.3Kb)
    Author(s)
    Lamminmaki, Dawne
    Griffith University Author(s)
    Lamminmaki, Dawne M.
    Year published
    2009
    Metadata
    Show full item record
    Abstract
    This paper draws on Transaction Cost Economics (TCE) theory (Coase, 1937; Williamson, 1985, 1988, 1999) to examine hotel outsourcing. The study focuses on the uncertainty and frequency attributes, two of three activity attributes that TCE theorists see as affecting the propensity to outsource. Findings relating to the third TCE activity attribute, asset specificity, are reported in Lamminmaki (2005). Qualitative data was collected by interviewing fifteen senior managers in large hotels. While several observations made supported the frequency tenet of TCE, which holds that frequently and extensively conducted activities ...
    View more >
    This paper draws on Transaction Cost Economics (TCE) theory (Coase, 1937; Williamson, 1985, 1988, 1999) to examine hotel outsourcing. The study focuses on the uncertainty and frequency attributes, two of three activity attributes that TCE theorists see as affecting the propensity to outsource. Findings relating to the third TCE activity attribute, asset specificity, are reported in Lamminmaki (2005). Qualitative data was collected by interviewing fifteen senior managers in large hotels. While several observations made supported the frequency tenet of TCE, which holds that frequently and extensively conducted activities will be outsourced to a low extent, two specific departures were noted. These departures resulted in the proposition of an extension to the TCE frequency tenet. The TCE doctrine also holds that uncertain activities will be outsourced to a low extent. Again, although observations made supported this view, one specific observation that contradicted the theory was noted.
    View less >
    Journal Title
    The International Journal of Services Technology and Management
    Volume
    11
    Issue
    2
    Publisher URI
    http://www.inderscience.com/browse/index.php?journalCODE=ijstm
    Copyright Statement
    © 2009 Inderscience Publishers. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal website for access to the definitive, published version.
    Subject
    Economic Theory not elsewhere classified
    Commerce, Management, Tourism and Services not elsewhere classified
    Banking, Finance and Investment
    Business and Management
    Publication URI
    http://hdl.handle.net/10072/28383
    Collection
    • Journal articles

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander