A qualitative case study of the adoption and use of an agricultural decision support system in the Australian cotton industry: The socio-technical view
Abstract
systems implementation, the authors report on an interpretive case study which explores the adoption and use of an agricultural decision support system (DSS) CottonLOGIC in the Australian cotton industry. The study was informed through the innovation-decision model by Rogers and the technology-in-practice model by Orlikowski using a socio-technical approach. It was found that participants who achieved a high level of implementation success were reflexive and resourceful in adapting the technology to their changing needs, often in ways unanticipated by DSS builders.
Journal Title
Decision Support Systems
Volume
47
Issue
2
Copyright Statement
© 2009 Elsevier B.V.. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Subject
Mathematical sciences
Information and computing sciences
Decision support and group support systems
Commerce, management, tourism and services