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dc.contributor.authorJordan, Peteren_US
dc.contributor.authorP. Murray, Janeen_US
dc.contributor.authorLawrence, Sandraen_US
dc.contributor.editorCon Stough, Donald H. Saklofske and James D.A. Parkeren_US
dc.date.accessioned2017-05-03T11:37:13Z
dc.date.available2017-05-03T11:37:13Z
dc.date.issued2009en_US
dc.date.modified2010-08-23T07:02:07Z
dc.identifier.isbn9780387883694en_US
dc.identifier.doi10.1007/978-0-387-88370-0_10en_AU
dc.identifier.urihttp://hdl.handle.net/10072/29482
dc.description.abstractBusiness seems to be enamoured by the construct of emotional intelligence. The emotional intelligence framework has enabled managers to understand the contribution of emotions in creating desirable qualities in business such as enthusiasm, motivation, and affective commitment (loyalty), and how these can be enhanced in the workplace by influencing employees' affective abilities (Caruso & Salovey, 2004; Cherniss, 2001; Cherniss & Adler, 2000). At its most basic level, the emotional intelligence framework has provided business with a basis for implementing competencies that identify skills that enable employees to deal with emotions in the workplace. While enthusiasm for the potential of emotional intelligence is shared by many in the business community (Goleman, 2000, 2004), there are those working in and with business who have some level of psychological training and cannot understand the attraction (see Murphy, 2006). Some of this can be linked to the varying conceptualizations of emotional intelligence (see Mayer, Salovey, & Caruso, 2000), while other criticisms emerge from the way in which emotional intelligence is measured (Conte, 2005; Landy, 2005; Locke, 2005).en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherSpringeren_US
dc.publisher.placeNew Yorken_US
dc.publisher.urihttp://www.springerlink.comen_AU
dc.relation.ispartofbooktitleAssessing Emotional Intelligence: Theory, Research, and Applicationsen_US
dc.relation.ispartofchapter10en_US
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom171en_US
dc.relation.ispartofpageto190en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchIndustrial and Organisational Psychologyen_US
dc.subject.fieldofresearchcode170107en_US
dc.titleThe Application of Emotional Intelligence in Industrial and Organizational Psychologyen_US
dc.typeBook chapteren_US
dc.type.descriptionB1 - Book Chapters (HERDC)en_US
dc.type.codeB - Book Chaptersen_US
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resourcesen_US
gro.date.issued2009
gro.hasfulltextNo Full Text


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