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dc.contributor.authorRoss, Peteren_US
dc.date.accessioned2017-04-24T09:56:41Z
dc.date.available2017-04-24T09:56:41Z
dc.date.issued2009en_US
dc.date.modified2012-08-12T22:48:59Z
dc.identifier.issn10301763en_US
dc.identifier.urihttp://hdl.handle.net/10072/30076
dc.description.abstractThis paper examined the impact of rapid technological change on the role and employment practices of Telstra technicians. The ramifications of technological change for these workers included changed skill sets, electronic monitoring,job cuts and the outsourcing of some former core work. The paper concludes that technological determinism may assist in explaining some of the resulting changes to the roles of Telstra's in-house technicians, while the heightened use of electronic monitoring was in line with the 'control imperative' of labour process theory. However, new technology did not appear to be the major factor behind Telstra's shift towards a unitarist employment relations approach. Rather, this approach represented a strategic choice on the part of Telstra management, although new technologies provided support for some of their unitarist strategies.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.format.extent158088 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherRoyal Melbourne Institute of Technologyen_US
dc.publisher.placeAustraliaen_US
dc.publisher.uriHttp://www.airaanz.org/labour--industry.htmlen_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom45en_US
dc.relation.ispartofpageto66en_US
dc.relation.ispartofissue1en_US
dc.relation.ispartofjournalLabour and Industryen_US
dc.relation.ispartofvolume20en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchHuman Resources Managementen_US
dc.subject.fieldofresearchcode150305en_US
dc.titleNew technology and work in the Australian telecommunications sector: What role for technicians?en_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.rights.copyrightCopyright remains with the author 2009. The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this journal please refer to the journal’s website or contact the author.en_US
gro.date.issued2009
gro.hasfulltextFull Text


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