Show simple item record

dc.contributor.authorRoss, Peter
dc.date.accessioned2017-05-03T12:52:22Z
dc.date.available2017-05-03T12:52:22Z
dc.date.issued2009
dc.date.modified2012-08-12T22:48:59Z
dc.identifier.issn10301763
dc.identifier.urihttp://hdl.handle.net/10072/30076
dc.description.abstractThis paper examined the impact of rapid technological change on the role and employment practices of Telstra technicians. The ramifications of technological change for these workers included changed skill sets, electronic monitoring,job cuts and the outsourcing of some former core work. The paper concludes that technological determinism may assist in explaining some of the resulting changes to the roles of Telstra's in-house technicians, while the heightened use of electronic monitoring was in line with the 'control imperative' of labour process theory. However, new technology did not appear to be the major factor behind Telstra's shift towards a unitarist employment relations approach. Rather, this approach represented a strategic choice on the part of Telstra management, although new technologies provided support for some of their unitarist strategies.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent158088 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherRoyal Melbourne Institute of Technology
dc.publisher.placeAustralia
dc.publisher.urihttps://www.tandfonline.com/doi/abs/10.1080/10301763.2009.10669392
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom45
dc.relation.ispartofpageto66
dc.relation.ispartofissue1
dc.relation.ispartofjournalLabour and Industry
dc.relation.ispartofvolume20
dc.rights.retentionY
dc.subject.fieldofresearchHuman Resources Management
dc.subject.fieldofresearchBusiness and Management
dc.subject.fieldofresearchHuman Geography
dc.subject.fieldofresearchPolicy and Administration
dc.subject.fieldofresearchcode150305
dc.subject.fieldofresearchcode1503
dc.subject.fieldofresearchcode1604
dc.subject.fieldofresearchcode1605
dc.titleNew technology and work in the Australian telecommunications sector: What role for technicians?
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.rights.copyright© The Author(s) 2009. The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this journal please refer to the journal’s website or contact the author.
gro.date.issued2009
gro.hasfulltextFull Text
gro.griffith.authorRoss, Peter K.


Files in this item

This item appears in the following Collection(s)

  • Journal articles
    Contains articles published by Griffith authors in scholarly journals.

Show simple item record