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dc.contributor.authorLawler, Merranen_US
dc.contributor.authorGiddings, Jeffen_US
dc.contributor.authorRobertson, Michaelen_US
dc.contributor.editorAlexy Buck, Pascoe Pleasence & Nigel Balmeren_US
dc.date.accessioned2017-05-03T12:49:19Z
dc.date.available2017-05-03T12:49:19Z
dc.date.issued2009en_US
dc.date.modified2014-02-13T03:33:10Z
dc.identifier.isbn9780117067240en_US
dc.identifier.urihttp://hdl.handle.net/10072/30157
dc.description.abstractDrawing upon research supported by the Australian Research Council, this chapter explores the changing landscape of legal self-help in Australia and the emergence of the private for-profit provider as a major player in the development and dissemination of legal self-help materials. Initial findings from the research, which explores the experiences of self-helpers in both litigious and non-litigious settings, suggest that private service providers may be increasingly adept at producing self-help materials which meet the needs of certain users. We posit that one of the reasons for this is that private providers are not necessarily focused on the empowerment of the legal citizen and, as a result are able to develop self-help legal resources which focus on the bare essentials a legal consumer needs to know or work through in order to undertake legal tasks. The utility of this stripped back approach to the development of self-help resources appears best suited to process or transaction-based legal work where the circumstances do not require the self-helper to exercise any significant degree of contextual judgment.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_US
dc.languageEnglishen_US
dc.language.isoen_US
dc.publisherThe Stationery Officeen_US
dc.publisher.placeNorwichen_US
dc.publisher.urihttps://www.tso.co.uk/en_US
dc.relation.ispartofbooktitleReaching Further: Innovation, Access and Quality in Legal Servicesen_US
dc.relation.ispartofchapter2en_US
dc.relation.ispartofstudentpublicationNen_US
dc.relation.ispartofpagefrom26en_US
dc.relation.ispartofpageto45en_US
dc.rights.retentionYen_US
dc.subject.fieldofresearchLaw and Legal Studies not elsewhere classifieden_US
dc.subject.fieldofresearchcode189999en_US
dc.title"Maybe a Solicitor Needs to Know That Sort of Thing But I Don't" - User Perspectives on the Utility of Legal Self-Help Resourcesen_US
dc.typeBook chapteren_US
dc.type.descriptionB1 - Book Chapters (HERDC)en_US
dc.type.codeB - Book Chaptersen_US
gro.facultyArts, Education & Law Group, School of Criminology and Criminal Justiceen_US
gro.date.issued2009
gro.hasfulltextNo Full Text


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