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dc.contributor.authorLawler, Merran
dc.contributor.authorGiddings, Jeff
dc.contributor.authorRobertson, Michael
dc.contributor.editorAlexy Buck, Pascoe Pleasence & Nigel Balmer
dc.date.accessioned2017-05-03T12:49:19Z
dc.date.available2017-05-03T12:49:19Z
dc.date.issued2009
dc.date.modified2014-02-13T03:33:10Z
dc.identifier.isbn9780117067240
dc.identifier.urihttp://hdl.handle.net/10072/30157
dc.description.abstractDrawing upon research supported by the Australian Research Council, this chapter explores the changing landscape of legal self-help in Australia and the emergence of the private for-profit provider as a major player in the development and dissemination of legal self-help materials. Initial findings from the research, which explores the experiences of self-helpers in both litigious and non-litigious settings, suggest that private service providers may be increasingly adept at producing self-help materials which meet the needs of certain users. We posit that one of the reasons for this is that private providers are not necessarily focused on the empowerment of the legal citizen and, as a result are able to develop self-help legal resources which focus on the bare essentials a legal consumer needs to know or work through in order to undertake legal tasks. The utility of this stripped back approach to the development of self-help resources appears best suited to process or transaction-based legal work where the circumstances do not require the self-helper to exercise any significant degree of contextual judgment.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherThe Stationery Office
dc.publisher.placeNorwich
dc.publisher.urihttps://www.tso.co.uk/
dc.relation.ispartofbooktitleReaching Further: Innovation, Access and Quality in Legal Services
dc.relation.ispartofchapter2
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom26
dc.relation.ispartofpageto45
dc.rights.retentionY
dc.subject.fieldofresearchLaw and Legal Studies not elsewhere classified
dc.subject.fieldofresearchcode189999
dc.title"Maybe a Solicitor Needs to Know That Sort of Thing But I Don't" - User Perspectives on the Utility of Legal Self-Help Resources
dc.typeBook chapter
dc.type.descriptionB1 - Chapters
dc.type.codeB - Book Chapters
gro.facultyArts, Education & Law Group, School of Criminology and Criminal Justice
gro.date.issued2009
gro.hasfulltextNo Full Text
gro.griffith.authorGiddings, Jeff M.
gro.griffith.authorRobertson, Michael K.
gro.griffith.authorLawler, Merran J.


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