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  • Making cars and making health care: a critical review

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    Author(s)
    Winch, Sarah
    Henderson, Amanda J
    Griffith University Author(s)
    Winch, Sarah
    Henderson, Amanda J.
    Year published
    2009
    Metadata
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    Abstract
    The uncritical adoption of production-line manufacturing practices (such as "lean thinking") into work design processes in hospitals creates a fundamental tension between the production of health care and protection of the patient. There is scant evidence that re-engineering health care services in line with industrial models increases their efficiency. Indeed, reducing the richness of health care practice to impoverished snippets of work may add to the problems of hospital misadventure and inefficiency rather than solve them.The uncritical adoption of production-line manufacturing practices (such as "lean thinking") into work design processes in hospitals creates a fundamental tension between the production of health care and protection of the patient. There is scant evidence that re-engineering health care services in line with industrial models increases their efficiency. Indeed, reducing the richness of health care practice to impoverished snippets of work may add to the problems of hospital misadventure and inefficiency rather than solve them.
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    Journal Title
    Medical Journal of Australia
    Volume
    191
    Issue
    1
    Publisher URI
    http://www.mja.com.au/public/issues/191_01_060709/win11427_fm.html
    Copyright Statement
    © 2009 Australasian Medical Publishing Company. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
    Subject
    Biomedical and clinical sciences
    Nursing not elsewhere classified
    Psychology
    Publication URI
    http://hdl.handle.net/10072/30956
    Collection
    • Journal articles

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