The design, implementation and outcomes of a mentoring program

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Author(s)
Fowler, Jane
Whicker, Leanne
Gudmundsson, A.
Year published
2006
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This paper reports on the design, implementation and outcomes of a mentoring program
involving 18 employees in the IT Division of WorkCover Queensland. The paper provides
some background information to the development of the program and the design and
implementation phases including recruitment and matching of participants, orientation and
training, and the mentoring process including transition and/or termination. The paper also
outlines the quantitative and qualitative evaluation processes that occurred and the outcomes
of that evaluation. Results indicated a wealth of positive individual, mentoring, and
organisational ...
View more >This paper reports on the design, implementation and outcomes of a mentoring program involving 18 employees in the IT Division of WorkCover Queensland. The paper provides some background information to the development of the program and the design and implementation phases including recruitment and matching of participants, orientation and training, and the mentoring process including transition and/or termination. The paper also outlines the quantitative and qualitative evaluation processes that occurred and the outcomes of that evaluation. Results indicated a wealth of positive individual, mentoring, and organisational outcomes. The organisation and semi-structured processes provided in the program are considered as major contributing factors to the successful outcomes of the program. These outcomes are likely to have long-term benefits for the individuals involved, the IT Division, and the broader organisation.
View less >
View more >This paper reports on the design, implementation and outcomes of a mentoring program involving 18 employees in the IT Division of WorkCover Queensland. The paper provides some background information to the development of the program and the design and implementation phases including recruitment and matching of participants, orientation and training, and the mentoring process including transition and/or termination. The paper also outlines the quantitative and qualitative evaluation processes that occurred and the outcomes of that evaluation. Results indicated a wealth of positive individual, mentoring, and organisational outcomes. The organisation and semi-structured processes provided in the program are considered as major contributing factors to the successful outcomes of the program. These outcomes are likely to have long-term benefits for the individuals involved, the IT Division, and the broader organisation.
View less >
Conference Title
BAM Conference Proceedings: Building International Communities through Collaboration
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Copyright Statement
© 2006 British Academy of Management (BAM).This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the conference's website for access to the definitive, published version.