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dc.contributor.authorAlghaith, Waleed
dc.contributor.authorSanzogni, Louis
dc.contributor.authorSandhu, Kuldeep
dc.date.accessioned2017-05-03T11:28:28Z
dc.date.available2017-05-03T11:28:28Z
dc.date.issued2010
dc.date.modified2010-08-02T07:19:00Z
dc.identifier.issn16814835
dc.identifier.urihttp://hdl.handle.net/10072/33156
dc.description.abstractAdvances in electronic service technology have created great opportunities as well as threats to organizations in various business and services sectors. As such businesses, either willingly or reluctantly, are increasingly embracing the Internet as distribution channel in order to remain competitive or gain market share. With particular reference to e-services, absence of accurate information on factors that have influenced users' behaviour to adopt or use e-services could mislead an organization into adopting unhelpful solutions as it strives to accelerate the implementation of e-services. This study, based on the diffusion of innovations (DOI) theory leveraged into the online environment, investigates factors that influence adoption and usage of e-service, especially, in Saudi Arabia. Factors were empirically tested against data collected from 651 participants using survey questionnaires. Perceived Complexity was found to be the most significantly related factor affecting e-service adoption in Saudi Arabia, followed in turn by Privacy and Compatibility. Quality of the Internet and its relative advantage also had a notable affect on e-service usage and adoption in Saudi Arabia.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent576538 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherCity University of Hong Kong
dc.publisher.placeHong Kong
dc.publisher.urihttp://www.ejisdc.org/
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom1
dc.relation.ispartofpageto32
dc.relation.ispartofissue1
dc.relation.ispartofjournalThe Electronic Journal of Information Systems in Developing Countries
dc.relation.ispartofvolume40
dc.rights.retentionY
dc.subject.fieldofresearchInformation Systems Theory
dc.subject.fieldofresearchInformation Systems
dc.subject.fieldofresearchLibrary and Information Studies
dc.subject.fieldofresearchcode080611
dc.subject.fieldofresearchcode0806
dc.subject.fieldofresearchcode0807
dc.titleFactors influencing the adoption and usage of online services in Saudi Arabia
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Department of International Business and Asian Studies
gro.rights.copyright© The Author(s) 2010. The attached file is posted here with permission of the copyright owners for your personal use only. No further distribution permitted.For information about this journal please refer to the publisher's website or contact the authors.
gro.date.issued2010
gro.hasfulltextFull Text
gro.griffith.authorSanzogni, Louis
gro.griffith.authorSandhu, Kuldeep S.
gro.griffith.authorAlghaith, Waleed A.


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