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dc.contributor.authorMcCurdie, Tara
dc.contributor.authorSanderson, Penelope
dc.contributor.authorAitken, Leanne M
dc.contributor.authorLiu, David
dc.date.accessioned2017-06-13T23:27:59Z
dc.date.available2017-06-13T23:27:59Z
dc.date.issued2017
dc.identifier.issn0003-6870
dc.identifier.doi10.1016/j.apergo.2016.05.012
dc.identifier.urihttp://hdl.handle.net/10072/339266
dc.description.abstractInterruptions are widely considered a problem in healthcare. Results from observation and experimental studies have guided extensive mitigation efforts, but the effectiveness of interventions remains mixed. We have built on current theories and methods for studying interruptions to develop a novel observational approach – the Dual Perspectives Method – for examining interruptions from the perspectives of the different work functions in an Intensive Care Unit (ICU). We detail the method and provide representative examples of the insights it offers, such as why interruptions happen, the role they play, and the consequences of preserving them or eliminating them. We anticipate that the Dual Perspectives Method will help us to arrive at a better basis on which to draw conclusions about interruptions, and will lead to the development of appropriate and sustainable interventions to ensure the effective and safe functioning of the work system under examination.
dc.description.peerreviewedYes
dc.languageEnglish
dc.language.isoeng
dc.publisherElsevier
dc.relation.ispartofpagefrom102
dc.relation.ispartofpageto109
dc.relation.ispartofjournalApplied Ergonomics
dc.relation.ispartofvolume58
dc.subject.fieldofresearchSports science and exercise
dc.subject.fieldofresearchMedical physiology
dc.subject.fieldofresearchDesign
dc.subject.fieldofresearchcode4207
dc.subject.fieldofresearchcode3208
dc.subject.fieldofresearchcode3303
dc.titleTwo sides to every story: The Dual Perspectives Method for examining interruptions in healthcare
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
dcterms.licensehttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.description.versionAccepted Manuscript (AM)
gro.rights.copyright© 2017 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (http://creativecommons.org/licenses/by-nc-nd/4.0/) which permits unrestricted, non-commercial use, distribution and reproduction in any medium, providing that the work is properly cited.
gro.hasfulltextFull Text
gro.griffith.authorAitken, Leanne M.


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