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dc.contributor.authorSaen, Reza Farzipooren_US
dc.date.accessioned2017-05-03T15:46:51Z
dc.date.available2017-05-03T15:46:51Z
dc.date.issued2010en_US
dc.date.modified2010-09-29T06:54:15Z
dc.identifier.issn17562511en_US
dc.identifier.doi10.1504/IJSSS.2010.031469en_AU
dc.identifier.urihttp://hdl.handle.net/10072/34088
dc.description.abstractThe European Foundation for Quality Management (EFQM) excellence model has been used extensively and beneficially in manufacturing, banking and finance, education, management and consultancy, etc. However, EFQM may not have a strong sense of where to invest as a strategic priority or where improvement will make the biggest impact in business performance and results. The objective of this paper is to develop a mathematical model for harmonising the scores growth among nine criteria of EFQM model subject to available time, available budget, preference of decision maker (DM) and precedence constraint. To harmonise the scores growth among multiple criteria, a goal programming model is developed.en_US
dc.description.peerreviewedYesen_US
dc.description.publicationstatusYesen_AU
dc.format.extent95387 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglishen_US
dc.language.isoen_AU
dc.publisherInderscienceen_US
dc.publisher.placeUnited Kingdomen_US
dc.publisher.urihttp://www.inderscience.com/browse/index.php?journalID=296en_AU
dc.relation.ispartofstudentpublicationNen_AU
dc.relation.ispartofpagefrom100en_US
dc.relation.ispartofpageto108en_US
dc.relation.ispartofissue1en_US
dc.relation.ispartofjournalInternational Journal of Society Systems Scienceen_US
dc.relation.ispartofvolume2en_US
dc.rights.retentionYen_AU
dc.subject.fieldofresearchCommerce, Management, Tourism and Services not elsewhere classifieden_US
dc.subject.fieldofresearchcode159999en_US
dc.titleA new model for harmonising scores growth among multiple criteria of excellence model of EFQM: a case study in Sepahan Industrial Group Co.en_US
dc.typeJournal articleen_US
dc.type.descriptionC1 - Peer Reviewed (HERDC)en_US
dc.type.codeC - Journal Articlesen_US
gro.rights.copyrightCopyright 2010 Inderscience Publishers. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal website for access to the definitive, published version.en_AU
gro.date.issued2010
gro.hasfulltextFull Text


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