A New Model for Ranking 3PL Providers
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Reverse logistics is an activity within organizations delegated to the customer service function, where customers with warranted or defective products would return them to their suppliers. To rank third-party reverse logistic (3PL) providers with regard to various criteria, including dual-role factors, this paper introduces a new model, which is based on data envelopment analysis. A numerical example demonstrates the application of the proposed model.
Australian Journal of Basic and Applied Sciences
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Logistics and Supply Chain Management