A New Model for Ranking 3PL Providers
Abstract
Reverse logistics is an activity within organizations delegated to the customer service function, where customers with warranted or defective products would return them to their suppliers. To rank third-party reverse logistic (3PL) providers with regard to various criteria, including dual-role factors, this paper introduces a new model, which is based on data envelopment analysis. A numerical example demonstrates the application of the proposed model.
Journal Title
Australian Journal of Basic and Applied Sciences
Volume
4
Issue
8
Publisher URI
Copyright Statement
© 2010 INSInet. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Subject
Logistics and Supply Chain Management