Moral distress as experienced by hospital social workers in South Korea and Australia

Abstract

This exploratory, qualitative research explored the ethical problems faced by hospital social workers in South Korea and Australia, and what and who influenced their decision making using a focus group design. Although dilemmas of boundaries, confidentiality, self-determination, and other complex scenarios found in practice were identified, moral distress, a consequence of the unresolvable conflicts, dominated participants’ narratives. This was particularly the case for the Korean social workers in this sample. A thematic analysis of the data yielded three main themes: ‘Under pressure—“It’s very uncomfortable”’; ‘Failing our patients’; and ‘Coping and codes’.