• myGriffith
    • Staff portal
    • Contact Us⌄
      • Future student enquiries 1800 677 728
      • Current student enquiries 1800 154 055
      • International enquiries +61 7 3735 6425
      • General enquiries 07 3735 7111
      • Online enquiries
      • Staff phonebook
    View Item 
    •   Home
    • Griffith Research Online
    • Journal articles
    • View Item
    • Home
    • Griffith Research Online
    • Journal articles
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

  • All of Griffith Research Online
    • Communities & Collections
    • Authors
    • By Issue Date
    • Titles
  • This Collection
    • Authors
    • By Issue Date
    • Titles
  • Statistics

  • Most Popular Items
  • Statistics by Country
  • Most Popular Authors
  • Support

  • Contact us
  • FAQs
  • Admin login

  • Login
  • Employees' Perceptions of Biometric Technology Adoption in E-Government: An Exploratory Study in the Kingdom of Saudi Arabia

    Author(s)
    Alhussain, Thamer
    Drew, Steve
    Griffith University Author(s)
    Drew, Steve J.
    Alhussain, Thamer OM.
    Year published
    2010
    Metadata
    Show full item record
    Abstract
    This paper discusses an exploratory study of government employees' perceptions of the introduction of biometric authentication at the workplace in the Kingdom of Saudi Arabia. The authors suggest that studying the factors affecting employees' acceptance of new technology will help ease the adoption of biometric technology in other e-government applications. A combination of survey and interviews was used to collect the required data. Interviews were conducted with managers and questionnaires were given to employees from two different government organisations in Saudi Arabia to investigate the employees' perceptions of using ...
    View more >
    This paper discusses an exploratory study of government employees' perceptions of the introduction of biometric authentication at the workplace in the Kingdom of Saudi Arabia. The authors suggest that studying the factors affecting employees' acceptance of new technology will help ease the adoption of biometric technology in other e-government applications. A combination of survey and interviews was used to collect the required data. Interviews were conducted with managers and questionnaires were given to employees from two different government organisations in Saudi Arabia to investigate the employees' perceptions of using biometrics. The results of this study indicate a significant digital and cultural gap between the technological awareness of employees and the preferred authentication solutions promoted by management. A lack of trust in technology, its potential for misuse and management motives reflect the managers' need to consider their responsibilities for narrowing these gaps. It was apparent that overcoming employees' resistance is an essential issue facing biometric implementation. Based on the research the authors recommend that an awareness and orientation process about biometrics should take place before the technology is introduced into the organisation.
    View less >
    Journal Title
    International Journal of E-Adoption (IJEA)
    Volume
    2
    Issue
    1
    DOI
    https://doi.org/10.4018/jea.2010010105
    Subject
    Information Systems Development Methodologies
    Publication URI
    http://hdl.handle.net/10072/34577
    Collection
    • Journal articles

    Footer

    Disclaimer

    • Privacy policy
    • Copyright matters
    • CRICOS Provider - 00233E
    • TEQSA: PRV12076

    Tagline

    • Gold Coast
    • Logan
    • Brisbane - Queensland, Australia
    First Peoples of Australia
    • Aboriginal
    • Torres Strait Islander