Modelling Knowledge Management Enablers: The Case of Hong Kong Construction Organisations

Abstract

Knowledge management is a method of acquiring a strategic asset that drives sustainable business benefits. This paper adopts a modelling approach to explore the relationships among the various knowledge management enablers identified in the seminal literature. Using a combination of a focus group with industry practitioners in Hong Kong, and the interpretive structural modelling technique, the paper identifies the direct and indirect relationships among the enablers. The results show that such enablers as: leadership, knowledge management strategy, and organisational culture, have highest influence on other enablers. The paper findings should help construction organisations focus their effort in targeting enablers with highest influence to ensure successful knowledge management implementation.